1. Which of the following acts establishes procedures that banks and other financial institutions must follow when consumers dispute amounts billed by a bank?

A The Electronic Fund Transfer Act

B The Fair Credit Reporting Act

C The Magnuson-Moss Warranty Act

D The Federal Trade Commission Act

E The Equal Credit Opportunity Act

2. Environmental impact study scoping refers to

A Designating specific geographic areas that a contemplated action will affect

B Estimating the specific population that a contemplated action will affect

C Designating which environmental issues of a contemplated action are most significant

D Specifying a backup plan should a contemplated action cause unforeseeable damage

E Preparing informal impact statements that will address environmental issues regarded as most important