1. Which of the following actions is best when offering a choice between alternatives or asking the reader to take some action?

a. Suggest the possibility of a positive outcome even if you don't have that insight.

b. Leave the situation open for the reader to make a conclusion.

c. Avoid an uncertain conclusion.

d. Always leave the situation open for future correspondence on the situation.

e. Pretend that the negative news didn't happen or that it won't affect the reader.

2. When looking at the critical path for a delayed project and the project manager sees that adding resources will reduce or remove the delay, the project manager knows that the project is

a. Ahead of schedule.

b. Over Allocated.

c. Time-Constrained.

d. Institutionally Challenged.