1. Which level of the pyramid of global corporate social responsibility and performance represents a company's efforts to be a good global corporate citizen, such as supporting community programs?

A) Legal responsibility

B) Economic responsibility

C) Ethical responsibility

D) Financial responsibility

E) Philanthropic responsibility

2. The top executives of Granite Financial have established processes to review the company's financial dealings and communications with customers to make sure everything is legal and honest yet remain focused on profits. These processes are part of the company's ________.

A) ecocentric management

B) corporate social responsibility

C) legal responsibility

D) moral obligation

E) ethical climate

Scenario B: Suppose a manager faces a question regarding how to handle a defective piece of equipment that his company sold. Telling the customer would cost him a substantial amount of money. At the same time, if the equipment fails, it could lead to serious injury of the customer. The manager is going to choose between three options presented by colleagues:

Option 1: Keep quiet about the defect.

Option 2: Talk to others and see what they would have done in the same situation.

Option 3: Disclose the defect and suggest alternatives because it is the honest thing to do.

3. Which of the following terms best describes the ethical approach used in option 2?

A) Egoism

B) Universalism

C) Virtue ethics

D) Relativism

E) Utilitarianism