1. Which is not a characteristic of an emerging issue?

Tradeoffs are inherent

The issue is stated in value laden terms

The issue deals with matters of conflicting values and interest

The terms of debate are clearly defined

2. Which is a leading force of social change?

Leading political jurisdictions

Leading events

Leading literature

All of these

3. The most dramatic growth in importance of issues has been in ________ issues.

Financial

Social, ethical, and political

Practical

Military

4. The approach to issues management in which experience with each prior issue influences future issue is the

Conventional approach

Strategic management approach

Portfolio approach

Changing mix approach

5. Once an issue becomes public and subject to debate and media exposure, it becomes more difficult to

Resolve

Hide

Identify

Define

6. The issues management process contains two basic functions

Planning and implementation

Identification and resolution

Planning and controlling

Leadership and followership

7. Key questions proposed to use in analyzing issues includes all of the following except

Who is affected by the issue

Who is in a position to exert influence on the issue

Who can best afford to resolve the issue

Who ought to care about the issue

8. The case that is generally agreed to have made crisis management is the

Ford/Firestone tire tread separation case

Johnson & Johnson Tylenol case

Enron scandal

Eon Valdez oil spill

9. Public interest in business ethics is at an all-time high.

True

False