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1. Which ERP module(s) have you used in the past? Were there any associated benefits to the organization? Were there any drawbacks? Share your experience. If you have not used any ERP in the past, share your experience about the Canvas system we use for course management and delivery.

2. Part 1: Answer the module review questions listed below. These questions were chosen to demonstrate your understanding and help you assess your progress.

Briefly discuss the key phases of the SDLC methodology.

Discuss the alternative approaches of SDLC and the benefits of alternatives.

Compare and contrast the three major ERP implementation categories.

What is ERP implementation methodology? Give examples.

What is the role of change management in the ERP life cycle?

Part 2: Create two charts or diagrams that illustrate the major differences between ERP life cycle and SDLC.

3. After you've read the case study, answer the following questions:

Compare and contrast the implementation of OilCO and ExploreCO. What were the similarities and differences between the two implementations?

Why do you think the projects were successful? Was it the articulation of CSFs? Was it their strategy of minimal customization? Or something else? Explain.

What can we learn from this case? Also, provide suggestions for improvement.

4. Part 1: Answer the module review questions listed below. These questions were chosen to demonstrate your understanding and help you assess your progress.

List and illustrate the components of an ERP system.

Define third-party products and why are they needed?

What is an implementation methodology and why is it important in ERP implementations?

Explain the steps in purchasing an ERP.

What is total cost of ownership (TCO) and why should it be a part of the ERP selection process?

Contrast the difference between an RFI and RFB.

Part 2: Using the below elements of TCO, create two scenarios; the first where the TCO is in favor of in-house development; and the second scenario, where TCO is in favor of a software acquisition through a vendor.

License & Subscription

Installation & Set-up

Customization & Integration

Data migration

Training

Maintenance & Support

Hardware

Other

5. Microsoft Dynamics is a collection of popular ERP system used by many organizations. Dynamics offer five primary products, each includes one or more model. The primary products are: Microsoft Dynamics AX, Microsoft Dynamics GP, Microsoft Dynamics NAV, Microsoft Dynamics SL, and Microsoft Dynamics CRM.

Write a minimum of three (3) page research report, using current APA formatting. The report should cover:

  • the previously listed MS Dynamics ERP systems,
  • a description of each ERP,
  • list and description of each associated models,
  • intended purpose of each ERP and model(s),
  • pricing, and
  • other relevant technical and functional data.

At the end of the report, create a separate section and write your own reflection of MS Dynamics. Your report should include proper references.

6. Using approximately 100 words, answer this question: Do you think the attitudes and bargaining behaviors of the participants in collective bargaining negotiations are more or less important in the final outcome than economic conditions and factors in the aviation industry? Why?

7. Use the Internet to answer the following items. Be sure to cite your sources.

A major part of the study of labor law and collective bargaining is the unique vocabulary that has developed over the period of time; accordingly, define the following terms and concepts:

a) Conciliation

b) Emergency Boards

c) Labor Agreements

d) Proffer of Arbitration

e) Company Unions

f) Union Shops

g) Right-to-Work Laws

h) Cease and Desist Order

i) Agency Shop

j) Featherbedding

k) Representation Election

l) Affirmative Action Programs

m) Seniority

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