1) When the dean of the college of business downsized the college from five departments to four departments, the dean primarily was performing the ____ function of management.

 2) State supported universities receive money from state tax payers. Harvard University's endowment is so large that Harvard is guaranteed significant income just from the interest the fund generates. The ____ dimension of these competitors is different.

3) The expiration of a pharmaceutical drug patent allows generic drug makers to introduce the same chemical compound under a different name and at lower prices. This is an example of ____ for the developer of the original drug.

4) New York passed a law requiring no smoking in bars and restaurants. Owners who pressure bartenders and waiters to sell to people who are smoking in order to keep profits high are taking a(n)____ stance toward social responsibility.

5) Coca-Cola is based out of Atlanta but reaches into hundreds of countries. The product is locally packaged, but the cola inside is essentially the same throughout the world. Coca-Cola is edging closer to being a(n) ____ business.

6) The growth of multinational corporations has left little room for distinction. Any perceived competitive advantage is quickly copied. However, an area for competitive advantage remains in the level of ____ organizations attract, motivate, and retain.

7) The ____ of Applebee's is to gain "weekly repeat guests through providing surprisingly friendly hospitality, superior quality food, and world class service and value."