1. When an organization launches a program to recruit volunteers, having these helps communicate to volunteers that they are accepting a significant responsibility and that their assignment involves doing real work that is central to the program of the nonprofit.
a. Formal job descriptions.
b. Organization T-shirts.
c. Copies of the mission statement.
d. Free snacks.
2. Marie has reached a high-level of confidence through her work at a nonprofit organization. However, she is losing this sense of confidence because she fears her organization may soon close. Marie’s loss of motivation may be explained using:
a. Erikson’s life stages theory.
b. Maslow’s hierarchy of needs theory.
c. Scientific management theory.
d. McClelland’s three needs theory.
3. Margaret is a CEO of a nonprofit organization. She delegates authority and encourages the implementation of innovative ideas. Margaret is demonstrating a management style described in which management theory?
a. Scientific management theory.
b. Herzberg’s Dissatisifers.
c. McGregor’s theory Y.
d. Erickson’s life cycles.
4. Bruce is a member of the baby boom generation but he realizes that he may have to adjust his management style when working with younger volunteers. Bruce is applying which best practice recommended by Denhardt?
a. Managers do not have to work with younger volunteers.
b. Managers should make the work satisfying.
c. Managers should be reflective and proactive about their own motivation.
d. Managers should participate in setting clear and challenging goals.
5. Volunteers are best assigned to perform work:
a. Work that doesn’t need to be done daily.
b. Work that requires the volunteer to be frequently onsite.
c. That requires much supervision and attention.
d. Work that the staff is hired to perform.
6. Roberta usually hires the first people who apply for a volunteer position. Roberta is practicing:
a. Targeted recruitment.
b. Warm body recruitment.
c. Discriminating recruitment.
d. Marginal recruitment.