1. When a person uses other people in order to promote himself or herself, without caring about the outcomes or effects, that person is considered

   a. logistical.

   b. Machiavellian.

   c. Epicurean.

   d. independent.

2. When a group is solving a large and complicated problem, it is key that the problem

   a. is narrowed down to a portion that can easily be handled.

   b. be carefully worded.

   c. be well defined.

   d. be well researched.

   e. be resolved with substantial computer modeling.

3. Which of the following is NOT an important characteristic of a final solution?

   a. It meets the all of the criteria of everyone involved

   b. It solves the problem best

   c. It is not too costly

   d. It is workable

   e. It does not create more disadvantages

4. Successful teams need free information flow more than togetherness or commonality.

   a. True

   b. False

5. If a person attempts to trace the pattern of communication from one person to another through different channels within an organization, that person is mapping out

   a. message filtering.

   b. satisfaction outcomes.

   c. communication networks.

   d. productivity gaps.

6. Early in development, a successful team must

   a. identify vision, mission, and purpose.

   b. identify the members who will most likely hold the team back.

   c. seek to avoid risky behavior until they are more settled and stable.

   d. avoid making a commitment to anything.