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1) What stage of the organizational life cycle is Walt Disney Company in? Has Disney atrophied? Are they vulnerable? Are they in decline in any respect? Has it had to downsize recently (last 5-8 years)?

2) Do some research on your Disney's bureaucratic control mechanisms – can you find any rules or policies that employees must abide by? Social media policies?

3) Do some research on employee and customer complaints at Disney – are there any themes to these complaints (e.g., excessive rules or arbitrary policies, problems with managers/customer service reps, poor quality)? Use social media to research but also search the internet for other sources.

Operation Management, Management Studies

  • Category:- Operation Management
  • Reference No.:- M92563363

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