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1. What legislative requirements cover the information you convey to clients? 200 words

2. Research hotel licensing requirements in your state/ territory. Provide a brief overview of the obligations of licensees (200 words).

3. Design a template that could be used when developing workplace policies. Upload your template for assessment. 100 or less.

4. What are the legal responsibilities and liabilities of managers and directors in terms of health and safety in the workplace? (200 words)

5. MANAGE QUALITY CUSTOMER SERVICE

Design a template that could be used when developing workplace policies. (100 words or less)

How can organisations in the travel, tourism and hospitality industries ensure they continue to deliver products and services that meet or exceed the needs of their customers? 250 words.

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