1. What is workforce reduction? How does it affect employees, consumers, and the local community? What steps should a company take to address these effects?

2. Describe the differences between workplace diversity and equal employment opportunity. How do these differences affect managerial responsibilities and the development of social responsibility programs?

3. Why it is important to understand the profiles of different generations at work? How can managers use the ACORN principles to develop a strong sense of community and solidarity among all employee groups?