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1. What is socially responsible buying?

a. Buying that attempts to take into account the public consequences of organizational buying or bring about positive social change through organizational buying behavior

b. Maintaining strict standards about suppliers' commitment to social issues

c. When an organization uses more than its share of greenhouse gas emissions and purchases credits from other companies who have already surpassed their target level

d. When consumers take factors such as the percentage of recycled material included in a product and its packaging into account when making purchase decisions

e. Organizational buying policies that mandate the purchase of materials that are approved as environmentally friendly regardless of the costs involved

2. What is the psychological contract between an employee and his or her employer?

a. Contract an employee signs to verify that he or she is of sound mind to serve in the capacity outlined by his or her job title

b. Terms of employment including the salary and benefits associated with an employee's position

c. Beliefs, perceptions, expectations, and obligations that comprise an agreement between individuals and their organizations

d. Employee's perception about how the company should treat him or her as an employee

e. Formal contract between individuals and their employer that details the beliefs and obligations of both parties

3. When conducting a social audit, a company should avoid doing all of the following except

a. forgetting to focus on the benefits and the business case for social responsibility.

b. starting the audit without talking to someone who has performed one and reading other similar audits.

c. allowing one stakeholder's issues to outweigh the others.

d. including only the good and not the bad aspects of the firm's performance.

e. publicizing the role of the audit team and its purpose.

4. Which government agency enforces regulations designed to protect the public from unreasonable risk of injury from consumer products?

a. Privacy Protection Agency

b. Consumer Information Bureau

c. Deceptive Trade Practices Commission

d. Consumer Product Safety Commission

e. Federal Anti-Injury Institute

5. Which of the following provides the best description of the community stakeholder for an organization?

a. The entire county in which the organization is located is the community stakeholder because the impact of the organization reaches beyond the city to the entire county.

b. The community aspect of the stakeholder model includes the entire region in which the company operates.

c. The entire city in which the organization operates will be affected by the organization, and therefore this defines the community stakeholder.

d. The community includes those members of society who are aware of, concerned by, or in some way affected by the operations and outputs of the organization.

e. The community to be concerned with is the immediate neighborhood where most of the organization's patrons live and work.

6. Which of the following types of employees must be paid for overtime work under governmental labor standards and pay provisions?

a. Professionals

b. Executives

c. Outside sales people

d. Secretaries

e. Administrators

7. Which of the following statements least demonstrates strategic philanthropy?

a. A chemical company implements a vanpooling system to cut back on environmental pollution and also carefully designs its chemical processes to minimize environmental damage

b. A healthcare-based company works with other healthcare systems to make health insurance available to residents who cannot afford it

c. A computer software company creates and funds technology-based learning centers nationwide to help underprivileged citizens learn about technology

d. Employees at a telecommunications company are encouraged to serve food at a food kitchen in order to help the homeless and does not even advertise the fact

e. A talk show geared toward mothers supports a children's foundation to enhance the social and cultural development of disadvantaged children

8. Which of the following describes the contagion effect that can occur when one business moves into an area?

a. A move can signal to other firms that the area is congested and not worth entering.

b. The overall skill level of employees in the community will improve, which may lead other companies to recruit workers from this community.

c. New jobs will be created in the community, which will decrease unemployment and boost the overall economy.

d. The community will be grateful to the company for locating within its limits and reward it with certain property tax benefits.

e. A move can signal to other firms that the area is a viable and attractive place for others to locate, and more businesses will follow.

9. What type of product is a television?

a. Durable

b. Recyclable

c. Consumable

d. Unsalable

e. Disposable

10. Which of the following is least important in becoming an employer of choice?

a. The employer offers the highest pay in the industry.

b. The employer provides competitive compensation and strong benefits.

c. The employer maintains a proper balance between work and personal life.

d. The employer values the human component of business.

e. The employer provides opportunities for training and personal development.

Operation Management, Management Studies

  • Category:- Operation Management
  • Reference No.:- M91352036

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