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1. What is emotional intelligence? How does an individual’s emotional intelligence impact their effectiveness as an employee; as a leader? Have you seen cases where a person’s emotional intelligence (or lack thereof) has impacted the productivity or culture in a workplace? Cite examples.

2. In 4-5 paragraph please provide strategic recommendations and actionable steps for a specific problem or shortcoming that Honda has?

3. What is your assessment of GoPro’s business model and competitive strategy? Does its approach to delivering customer value contribute to a sustainable competitive advantage?

Operation Management, Management Studies

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