1. What challenges will you face in a negotiation if you are an external and your opponent is an internal? What steps could you take to approach the negotiation proactively?

2. What role does passive listening play in negotiation? Give an example of a situation where passive listening would be more appropriate than active or attentive listening. Provide a rationale for your response. You can search books, journals, articles, or the Internet for more information.

3. Pat is a passive communicator and uses passive negotiation strategies in all situations. This has started to become a problem at work, and you have been charged with teaching Pat how to become a more effective aggressive communicator. What steps will you take to help Pat learn to negotiate aggressively? What situations are more appropriate for this type of negotiation? Explain the benefits that Pat might realize by being more aggressive in the negotiation process.

4. What role does nonverbal communication play in negotiation? How does nonverbal behavior affect the resolution of conflicts and results?
APA format with references and in-text citations. Each question must be 200 words or more. Original work.