1. What are the three key stages and phases that characterize multilateral negotiations?

A. The pre-negotiation stage, managing the actual negotiations, and managing the agreement stage.

B. The coalition building stage, the relationship development stage, the networking stage.

C. The coalition building stage, the networking stage, and the actual negotiation stage.

D. The pre-negotiation stage, the networking stage, and the managing the agreement stage.

2. When a group wants to achieve a consensus or unanimous decision, the responsibility of the chair is to be constantly attentive to the group process. Identify which of the pointers below for how to chair a multiparty negotiation effectively is incorrect.

A. Explicitly describe the role you will take as chair. Assure individual members that they will have an opportunity to make opening statements or other ways of placing their individual concerns and issues on the table.

B. Introduce the agenda or build one based on the group's issues, concerns, and priorities. Be an active gatekeeper.

C. Make logistical arrangements that will help the negotiation process. Listen for interests and commonalities.

D. Introduce internal information that will help illuminate the issues and interests.

3. True or False: If the President thinks a strike will be dangerous to the national health or safety, the Taft-Hartley Act empowers the President to halt a strike while an arbitrator investigates and issues a final and binding decision.

4. True or False: Joe Sloan has a reputation for being a poor performer who often shirks his responsibilities onto other employees. Joe has filed a complaint against his immediate supervisor, claiming that she did not follow the union contract rules when she discharged him for insubordination. Even though Joe's union representative knows Joe is a poor performer and would prefer to see him dismissed, he is obligated by law to represent him if he thinks the supervisor followed the wrong procedures.

5. In return for employee rights guaranteed in the union contract, union employees agree to all of the following except to:

A. abide by the employer's work rules.

B. follow supervisor's directions.

C. refrain from striking over grievances.

D. refrain from criticizing.

6. Which type of justice is about the process of determining outcomes?

A. Distributive

B. Interactive

C. Procedural

D. Systemic

7. We use the term "culture" to refer to the:

A. religious beliefs of a group of people.

B. shared values and beliefs of a group of people.

C. geographic nationality of a group of people.

D. ethnicity of a group of people.

8. A ____________________ is a workplace-level committee of employees elected to represent all of the workers in dealings with management.

. voice committee

B. works council

C. labor board

D. social partnership

9. True or False: In the Electromation decision (1992) the NLRB ruled that the company's committees were considered legitimate labor organizations under the NLRA because they had unilateral control over wages, hours, and terms and conditions of employment.

10. In 2009, Mercury Marine, an outboard motor manufacturer, threatened to close its plant in Fond du Lac, WI and move to a nonunionized location in Oklahoma. This threat caused the union workers to vote to accept a contract with major concessions, including a 30% decrease in pay for newly hired workers and workers returning from layoff. This strategy could best be described as a:

A. forcing strategy.

B. fostering strategy.

C. escape strategy.

D. acceptance strategy.

11. At the top of the best practices list for every negotiator is:

A. managing coalitions.

B. diagnosing the structure of the negotiation.

C. remembering the intangibles.

D. preparation.

E. protecting your reputation.

12. True or False: The WTO promotes free trade through the reduction of transportation costs, language barriers, and exchange rate risk.

13. Union-represented employees:

A. may, in all states in the U.S., be required to pay union dues.

B. may be required to be a member of the union.

C. cannot, under any circumstances, be obligated to pay for contract administration costs.

D. may demand union representation, even if they do not pay union dues.

14. True or False: Giving employees explicit rights to free speech, just cause dismissal, and information are three possibilities for transforming U.S. labor law.4

15. The most important effect of card check recognition procedures on union representation elections would be to:

A. Increase the likelihood of first contract settlement.

B. Give management less time to make its case to employees.

C. Decrease the amount of time it would take to know whether the union won.

D. Increase the amount of support the union has with the employees.