1. What are the methods an applicant or employee can use to show that an employer's procedures (such as a selection test) have an adverse impact on a protected group?

2. What steps can an employee take to address the problem of sexual harassment in the workplace?

3. In a brief essay, describe the three types of competitive strategies that firms use to achieve competitive advantage. Support your answer with examples of organizations that currently use each of the strategies.

4. What is a competency-based job analysis? Why should firms consider describing jobs in terms of competencies instead of duties?