1. What are some other ways to get employees to feel comfortable using statistical methods?

2. Here's another real-life example to turn over. You are the main person doing the training and implementation of these statistical tools. You have an engineer who says these tools are good, but he or she just doesn't have any time to use any of them. What do you do? (Hitting him or her on the head with a baseball bat is not an option.

3. What do we mean when say we are going plot the statistics obtained from rational subgroups on our control chart? What is a rational subgroup? How do you know when you have one?

4. What do I need to know in order to construct a control chart?

5. Consider this. I have two processes: One produces 100 parts an hour and another one produces 10,000 parts and hour. Does it seem reasonable and rational that I would pull the same size subgroup at the same frequency for both processes? Why or why not?

6. What is the difference between sampling error and systematic? Why are these important to understand?