1. Trenton Financial wanted its sales reps to share information and leads with each other to improve team performance but offered individual incentives for the top sales people. Not surprisingly, no one shared any information. What should Trenton Financial have done?

A. Given a reward to everyone, much like the trophy T-ball players get just for being on the team.

B. Based rewards on the achievement of team goals rather than individual ones.

C. Put everyone on a commission instead of salary.

D. Offered each sales rep a share of the overall profit according to their contribution to the profit.

E. Offered stock options instead of money.

2. Although global teams offer many benefits, there are also drawbacks. One of the more obvious drawbacks is ____________.

A. difficulty in communicating

B. limited groupthink

C. supervision of members

D. time zone differences

E. diversity of team members

3. A team composed of members from a collectivist society ________________.

A. will prefer consensus before taking action

B. will treat all team members as equals

C. will encourage members to act independently

D. will be high in uncertainty avoidance

E. will want more details before making decisions