1. Transformational leaders:

A. build commitment to the vision.

B. develop/communicate a strategic vision.

C. model the vision.

D. encourage expermentation.

E. All of the above.

2. Skilled negotiators prefer using e-mail, video-conferences, and other forms of electronic communication when negotiating, rather than meeting face-to-face.

True

False

3. Prevention, Forecasting and Absorption are coping strategies associated with:

A. reward power.

B. legitimate power.

C. referent power.

D. expert power.

E. coercive power.

4. When negotiators get closer to their time deadline, they become less committed to resolving the conflict.

True

False