1 to which category of quality costs would the cost of, Ask an Expert

Management Studies

1. To which category of quality costs would the cost of warranties and replacements belong?

A. Prevention costs

B. Appraisal costs

C. Internal failure costs

D. External failure costs

2. In a car manufacturing environment, which one of the following activities is a non-value adding activity?

A. Attaching a wheel to the car

B. Rust proofing

C. Inspecting the quality of the product

D. Installing an oil pressure gauge

Additional Information

These questions belong to Operations Management and the first question discusses about the warranties and replacements belonging to quality costs and

the Second question is about non-value adding activity for a car manufacturer.

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Operation Management, Management Studies

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