1. To perform well on jobs with complex information processing requirements, a person needs greater abilities in ___________.

general intelligence and spatial visualization

deductive reasoning and memory

general intelligence and verbal comprehension

perceptual speed and inductive reasoning

2. When attempting to select job candidates for physical work rather than intellectual work, the most efficient yet effective approach for management to take is to______.

hire for overall physical abilities and train them for specific jobs

hire the strongest qualified person available

assess the job’s physical requirements, test candidates for specific abilities, and hire the best match

test candidates for specific physical abilities and hire the person with the best combined score

3. Today’s workforce when compared to the workforce 20 years ago is ____________.

older, has more females, and is more educated

younger, has more females, and is more educated

older, is less educated, and has more females

less white, has more females, and is younger

4. A major study of the consequences of diversity programs concluded that __________.

diversity programs harm minorities

diversity programs were effective

diversity programs were effective for ethnic women only

diversity programs were not consistently effective

5. Research has been done to assess if the sales performance of African Americans or Hispanics varied based on differences in their organization’s diversity climate (supportive or not). Which of the following statements best describes the findings of the research?

Their performance was the same in both supportive and not supportive climates.

Their sales were better in more positive diversity climates.

In positive diversity climates their sales were normal, but in less supportive climates their sales were poorer.

Their sales were worse in more positive diversity climates.

6. Evidence suggests workers with disabilities receive ________.

no performance evaluation due to concerns of violating the ADA Act of 1990

higher performance evaluations

basically the same performance evaluations as other employees

lower performance evaluations

7. Diversity issues and national regulations exist around the world. Which statement best characterizes the differences that exist in issues and regulations across cultures?

The rules are different, and the issues are different.

The rules are the same, but the issues differ.

Diversity issues are the same, but the rules differ.

The diversity issues and rules are very similar.

8. Evidence shows that tenure on an employee’s previous job is NOT a good predictor of that employee’s future turnover.

True

False