1. To manage teams well, managers need to run meetings effectively. Which of the following steps help a meeting go smoothly? Check all that apply.

A. End the meeting with a call to action and follow up soon afterward.

B. Limit attendance to a few people and only invite people who participate a lot.

C. Prepare an agenda ahead of time and establish ground rules.

D. Start on time and state the meeting’s purpose.

2. Denise became wary of participating on teams after her experience with a ______   , a member of her Management class project team who did almost no work.

A. Free rider B.Person in a socioemotional role C.Virtual team member D. person in a task specialist role

3. Last week, the logistics employees at Run River got together to determine the best way to ship products overseas. Each employee created a separate plan and submitted it to the logistics manager, who decided which plan the company would pursue. A. Team B. Group

4. According to Jon Katzenbach and Douglas Smith, which of the following characteristics would indicate that you are working on a team rather than in a group? Check all that apply.

Sharing leadership among all members

Having tasks that are straightforward and can be done alone

Creating one collective product

Each person creating his or her own individual product