1. Tips for making small talk with someone you just met include

A. introducing yourself and asking the other person their name
B. asking open questions about where they live, their family, work, and hobbies
C. talking about your surroundings and their thoughts on them
D. all of the above

2. Which of the following is a good open question?
A. Did you study for the test?
B. How many hours did you study for the test?
C. How did you prepare for the test?
D. Are you going to pass?

3. If you are trying to get someone to stop doing something that is very annoying to you, it is best to
A. give them at least one very specific example of what behavior they are doing that you don't like
B. express to them how you feel about it
C. explain very clearly what it is that you want them to discontinue doing
D. let them know what the positive results will be if they discontinue
E. all of the above

4. When talking to someone, if you say, "It sounds like you are really upset about that" you are using what listening skill?
A. paraphrasing
B. gesturing
C. reflecting feelings
D. self-disclosure

5. When practicing effective communication, it is important to pay attention to the other person's tone of voice, pitch, and rate of speed when they are talking. These are
A. verbal and vocal qualities
B. non-verbal and non-vocal qualities
C. non-verbal and vocal qualities
D. verbal and non-vocal qualities

6. When practicing effective communication, if we just focus on what the person is saying, we are focusing on
A. verbal and vocal qualities
B. non-verbal and non-vocal qualities
C. non-verbal and vocal qualities
D. verbal and non-vocal qualities

7. Which of the following would be best for conveying that you do, indeed understand that Sarah is unhappy at work?
A. Sarah, I sense that things are not going well at work and you just want to leave that job, is that it?
B. Sarah, I understand.
C. Let's start working on your resume
D. Sarah, it seems like your job is making you unhappy, isn't it?

8. An ineffective communicator says, "Have you tried sitting down and talking to your professor about your grade on that assignment?" What is the problem with this question?
A. it implies that something external to the person is controlling their feelings
B. it is a closed question and can come across as demeaning to the client
C. it is the same as asking "why"
D. it demonstrates non-attending / giving advice
E. there is nothing wrong with this question

9. Which of the following is NOT one of Sternberg's ways to love?
A. romance
B. intimacy
C. commitment
D. passion

10. The fact that dating and married couples tend to be similar to each other in physical attractiveness supports
A. exchange hypothesis
B. reciprocal liking
C. matching hypothesis
D. proximity

11. A norm in U.S. society that requires that friends, lovers, and spouses be similar in age, race, religion, and socioeconomic status is known as
A. attitudinal similarity
B. homogamy
C. matching hypothesis
D. exchange hypothesis

12. Living together in a sexually intimate relationship without actually being married is called:
a. bigamy
b. common law marriage
c. pseudo-marriage
d. cohabitation

13. The family into which we are born is our
A. family of orientation
B. family of procreation
C. nuclear family
D. traditional family

14. Parents and children are to _____ as grandparents, aunts, and cousins are to _____.
A. extended family; nuclear family
B. family of orientation; family of procreation
C. nuclear family; extended family
D. head of household; non head of household

15. Widely shared beliefs about males' and females' abilities, personality traits, and social behavior
A. gender roles
B. gender identity
C. gender stereotype
D. gender

16. Chris has both feminine and masculine personality attributes. According to Sandra Bem, this must mean that Chris is
A. androgynous
B. a female
C. a male
D. gay

17. Which of the following is true concerning testosterone?
A. it is related to sexual desire
B. it is a hormone found in men and women
C. levels in men are 8 times higher than in women
D. all of the above

18. Sources of gender socialization include
A. schools
B. parents
C. the media
*D. all of the above

19. A person's identification with the traits regarded as masculinity or femininity is called
A. gender-role identity
B. sexual orientation
C. gender-role transcendence
D. androgyny

20. The biologic character or quality that distinguishes males and females from one another as expressed by one's reproductive anatomy
A. gender roles
B. gender identity
C. gender stereotype
D. sex