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1. This self-assessment indicates that organizations often face a clash between:

A. efficiency and quality improvements.

B. effectiveness and efficiency.

C. individual and group activities.

D. top-down and bottom-up decision making.

2. Managers who consider efficiency extremely important do all except:

A. maintain stability

B. eliminate changes

C. avoid new ways of carrying out activities

D. welcome small improvements

3. Which of the following questions is not a reason for continuous improvement?

A. What if employees see ways to make small improvements?

B. If a method is working well, why change it?

C. If employees pursue their ideas, would the company improve overall quality?

D. Is this the best way to carry out production?

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Operation Management, Management Studies

Category:- Operation Management
Reference No.:- M92582328

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