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1. Think of an occasion when you faced a miscommunication problem. What do you think caused the problem? How do you think it should have been handled better?

2. Report examples of “mixed signals” you have received (or sent). How can you reduce the potential for misunderstanding and misperception as you communicate with others?

3. What makes you want to say to someone, “You’re not listening” ?

Operation Management, Management Studies

  • Category:- Operation Management
  • Reference No.:- M93132375

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