1. Think of a time when a major change initiative at an organization you were or are affiliated with succeeded or failed. Identify possible reasons for the success or failure, and tie them to the three phases of the force-field model - unfreezing, changing, and refreezing.
2. Write an inspiring vision statement for an organization where you work or have worked. If the company has one, you may use it or revise it. Explain why you think it has an inspirational appeal.
Use Airline in this question