1. There is a special project division at Empire Consulting in which teams select which projects the teams wants to pursue rather than simply being assigned a project by the manager. At their monthly meeting, the team is trying to decide between whether to take on a project regarding infrastructure budgeting or whether they should focus on employee performance levels companywide. Which part of motivational effort is primarily being assessed in the meeting?

a. Initiation of effort

b. Direction of effort

c. Persistence of effort

d. Intensity of effort

2. Which theory holds that needs are based on personality and are developed and learned as people interact with the environment?

a. Acquired needs theory

b. Hierarchy of needs theory

c. ERG theory

d. Two-factor theory

3. ____________ is a theory that proposes that employees are motivated when their perceived inputs equal outputs.

a. Equity theory

b. Reinforcement theory

c. Goal-setting theory

d. Expectancy theory

4. The most important dimension of trustworthiness is __________.

a. loyalty

b. integrity

c. competence

d. consistency

5. Information technology has had a negative impact on _______________.

a. information richness

b. informational accuracy

c. work-life balance

d. personal productivity

6. When your oral communication conflicts with your nonverbal communication, be aware that ___________.

a. people tend give equal weight to nonverbal and oral elements

b. people tend to disregard both the oral and nonverbal messages

c. people tend to give more weight to nonverbal than oral elements

d. people tend to give more weight to oral than nonverbal elements