1. The words a culture uses are influenced by a) the physical environment of the culture b) the values of a culture c) the priorities of a culture d) all of the previous choices.

2. Which of the following statements is not true? a) All languages change over time. b) Many business terms around the globe are derived from English. c) The Japanese are particularly concerned about keeping Japanese free from foreign influences. d) French Canadians do not follow the guidelines of the Académie Française.

3. Some say that because English is widely spoken around the globe a) English will become the universal language in all business transactions in the near future. b) there is no need to study any other foreign languages c) there will be a decline of the use of other languages even by native speakers of other languages d) many native English speakers make the assumption that they can do business everywhere in English.

4. Biases are a. something you can erase if you try hard enough b. preferences c. something not everybody has d. not always operating in business encounters between members of different cultures.

5. When biases are acted upon, a. the result may be discrimination b. the person acting upon them clearly recognizes that fact c. communication is clearer d. the result is typical of modern cultures.