1) The two general categories of motivation theories are

A) job satisfaction and job dissatisfaction.

B) extrinsic and intrinsic.

C) reward and punishment.

D) internal and external.

E) content and process.

2) At Cornet Company, employees and teams had higher performance, greater job satisfaction, and increased organizational commitment when their managers showed ________ behaviors.

A) self-actualization

B) Theory Y

C) Theory X

D) relatedness

E) achievement

3) ABC Company recently held a company picnic. ________ theory would suggest that this kind of event is good because it increases employees' ________.

A) Expectancy; valences

B) Maslow's needs hierarchy; satisfaction of physiological needs

C) Self-determination; competence

D) Theory Y; performance

E) Self-determination; relatedness

4) ________ is(are) an example of a stressor at the individual level.

A) Life-work imbalance

B) Excessive job demands

C) A high-pressure environment

D) A manager providing inadequate direction

E) An unreliable team member

5) Jeremy is a business student at ABC University. He is currently enrolled for 18 credits, mostly of quantitative courses with high workloads. He also works 25 hours a week as a bartender. Final exams are coming soon and he is worried about his grades. How would you characterize the cause(s) of Jeremy's stress?

A) unclear expectations

B) perceived control over events

C) work overload

D) conflicting expectations

E) job characteristics