1. The steps in stakeholder planning include all but which of the following?

A) Arrange functions that keep stakeholders involved in the firm.

B) Fill in names of key stakeholders.

C) Plan the approach to stakeholder management.

D) Think through what you want from each stakeholder.

2. Decision-making bias under which people are willing to commit additional resources to a failing course of action is called ________.

A) illusion of control

B) self-serving fairness bias

C) illusion of optimism

D) escalation of commitment

3. Relying on a conventional conception of another group based on some common characteristic is called ________.

A) stereotyping

B) cultural bias

C) ethnocentrism

D) racial bias