1. The stated values of IBM are:

A. Respect for the individual, giving the best customer service possible, performing every job with excellence

B. Shareholder's first, customers second, employees third

C. Cutting edge research, technical excellence, market dominance

D. Never do harm, the Golden Rule, survival of the fittest

E. None of these

2. A leader should use three questions to test his or her vision:

A. Is it worth the effort; is it worth the time; is it worth the resources?

B. Will people support, oppose, or ignore my actions?

C. Do I have the right people, enough time, enough money?

D. Am I ready; are you ready; are they ready?

E. Is this the right direction; are these the right goals; is this the right time?

3. Lynn Sharp Paine argues that _______ is a better belief than _______ because it recognizes the intrinsic worth of other values than economic gain.

A. Might makes right; do unto others as you would have them do unto you

B. Ethics counts; ethics pays

C. Leadership is an acquired ability; leadership is an inherited ability

D. None of these

4. _ identified three levels of moral development. These are _____.

A. Dewey; pre-human, human, post-human

B. James; personal, interpersonal, transpersonal

C. Kohlberg; pre-conventional, conventional, post-conventional

D. Piaget; pre-adolescent, adolescent, post-adolescent

5. The book Execution identifies leadership behaviors that fuel progress, including all but one of the following practices.

A. Stay in personal touch with your people

B. Insist on realism and truth-telling

C. Focus a few clear priorities rather than many goals

D. Reinforce performance by rewarding the doers

Never show ignorance or uncertainty

Confucius; child-like, family-based, civilization-based

6. Social psychologist Lawrence Kohlberg's theory of morality states that there are three distinct levels of moral _____.

A. Maturity

B.Aptitude

C. Fiber

D. Development

7. Tactical planning refers to group and person-specific assignments to implement a strategy.

A. True

B. False

8. To improve and maintain investor confidence, the U.S. Congress passed the _______ in response to corporate scandals.

A. Sarbanes-Oxley Act in 2002

B. Kennedy-Feingold Act in 2004

C. Luger-Obama Act in 2008

D. None of these

9. When chasing between two 'rights' or 'goods', such as honesty versus loyalty or justice versus mercy, Rushworth Kidder identifies three mind sets:

A. Good, evil, indifferent

B. Logical, emotional, action-oriented

C. Individual, group, society

D. Past, present, future

Ends-based thinking, rule-based thinking, care-based thinking