1. The stated purposed of NAFTA is to A. phase out all trade and tariff barriers among? Canada, Mexico, and the U.S. B. increase product innovation in the wireless communication sector. C. gain membership in the WTO. D. reduce the outsourcing of jobs to foreign countries.

2. Which of the following is NOT a reason why domestic business operations decide to change to some form of international? operation? A. improve products B. attract and retain local talent C. improve the supply chain D. improve operations

3. A strategy is A. the purpose for which an organization is established. B. a functional area of the firm. C. established prior to establishing a mission. D. an action plan to achieve a mission.

4. Which of the following is the purpose or rationale for an? organization's existence? A. articles of incorporation B. mission C. strategy D. charter

5. The text provides three primary strategic approaches? (differentiation, cost, and? response) for achieving competitive advantage. Provide an example of each. Support your choices. Choose the correct example of differentiation and its explanation below. A. Starbucks comma as it provides the best cheap coffees comma including canned comma ground comma fair trade and organic coffees.Starbucks, as it provides the best cheap coffees, including canned, ground, fair trade and organic coffees. B. Pizza Hut comma as it specializes in cooking traditional Italian pizza.Pizza Hut, as it specializes in cooking traditional Italian pizza. C. Pizza Hut comma as it deliveres pizza in 5 minutes.Pizza Hut, as it deliveres pizza in 5 minutes. D. Starbucks comma as it provides the special atmosphere and aroma of fresh coffee.Starbucks, as it provides the special atmosphere and aroma of fresh coffee.

6. Competing on differentiation is A. concerned with reliability of scheduling. B. based upon flexibility. C. concerned with uniqueness. D. based upon? low-cost leadership.

7. Which of the following does not represent competing on? response? A. based on providing uniqueness B. concerned with reliability of scheduling C. based on flexibility D. based on quickness

8. Which of the following is NOT one of the 10 strategic OM decisions listed in the? text? A. ?finance/accounting B. location C. quality D. layout

9. Which of the following is NOT an OM? strategy/issue during the growth stage of the product life? cycle? A. reduce capacity B. shift towards product focus C. enhance distribution D. forecasting critical

10. Identify how changes within an organization affect the OM strategy for a company. For? instance, discuss what impact the following internal factors might have on OM?strategy: ?a) Maturing of a product. ?b) Technology innovation in the manufacturing process. ?c) Changes in laptop computer design that builds in wireless technology. ?a) Select all of the correct impacts the maturing of a product might have on OM strategy below. ?(Check all that? apply.) A. Labor skills decrease.Labor skills decrease. B. Longer production runs are used.Longer production runs are used. C. Capital investment is added for new equipment or processes.Capital investment is added for new equipment or processes. D. Product design needs to be revised.Product design needs to be revised. E. Purchasing needs to be revised.Purchasing needs to be revised. F. Optimum capacity may be achieved.

11. Ranga Ramasesh is the operations manager for a firm that is trying to decide which one of four countries it should research for possible outsourcing providers. The first step is to select a country based on cultural risk? factors, which are critical to eventual business success with the provider. Ranga has reviewed outsourcing provider directories and found that the four countries in the table below have an ample number of providers from which they can choose. To aid in the country selection? step, he has enlisted the aid of a cultural? expert, John? Wang, who has provided ratings of the various criteria in the table below. The resulting ratings are on a 1 to 10? scale, where 1 is a low risk and 10 is a high risk.? Further, John Wang has determined six criteria weightings. ? Trust, with a weight of 0.400.40?; ?Quality, with 0.200.20?; ?Religious, with0.100.10?; ?Individualism, with 0.100.10?; ?Time, with 0.100.10?; and? Uncertainty, with 0.100.10. Using the weighted? factor-rating method, which country should Ranga? select? In the following? table, compute the total weighted score for each candidate ?(enter each response as a decimal rounded to one? place). Selection Criterion Weight Mexico Panama Costa Rica Peru Trust 0.400.40 11 22 22 11 Society value of quality work 0.200.20 77 1010 99 1010 Religious attitudes 0.100.10 33 33 33 55 Individualism attitudes 0.100.10 55 22 44 88 Time orientation attitudes 0.100.10 44 66 77 33 Uncertainity avoidance attitude 0.100.10 33 22 44 22 Total Weighted? Score=????

13. Which of these is NOT an advantage of? outsourcing? A. cost savings B. gaining outside expertise C. potential creation of future competition D. accessing outside technology

14. An international business is a firm that A. is not from the United States. B. hires? non-U.S. citizens. C. produces a wide range of products. D. engages in international trade or investment

15. Which of the following international operations strategies uses decentralized authority with substantial autonomy at each? business? A. international B. multidomestic C. transnational D. global.