1. The shared beliefs and values that influence the behavior of organizational members refers to organizational:
a. mission.
b. purpose.
c. strategy.
d. culture.
e. stakeholders.
2. Rather than assuming that there is one "best" or universal way to manage people in organizations, which approach do researchers use to try to identify how different situations can be best understood and handled?
a. Scientific
b. Industrial engineering
c. Contingency
d. Emotional intelligence
e. Laboratory study