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1. The owner suggests having staff members work at different stations throughout the day in order to relieve their boredom. This is known as? _______.

A. job rotation 

B. participative management

C. job sharing

D. flextime

E. job specialization

2. One of the staff members complains that the new work flow does not permit him to see the delight on? customers' faces when they are presented with the ice cream creations. Which core job dimension in the job characteristics model most accurately reflects this? sentiment?

A. Feedback

B. Autonomy

C. Skill variety

D. Task identity

E. Task significance

3. A staff member remarks that one of the best parts of his job had been the freedom to come up with his? "signature creations." Which core job dimension in the job characteristics model best describes this? employee's view?

A. Skill variety

B. Autonomy

C. Task significance

D. Task identity

E. Feedback

Operation Management, Management Studies

  • Category:- Operation Management
  • Reference No.:- M93101250

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