1. The medical record should be released only with a:
a. verbal order from the physician
b. written order from the physician
c. written release from the patient
d. verbal order from the office manager
2. A medical administrative assistant's duties include all of the following except:
a. Patient reception
b. Filing medical records
c. Performing EKGs
d. Setting up appointments
3. Which of the following would be filed THIRD?
a. 134356
b. 143679
c. 127980
d. 109456
4. Which of the following is the correct filing order for Dave Jonson, Nancy Johnenson, Susan Johnson and Johnny Johanson?
a. Nancy Johenson, Susan Johnson, Dave Jonson, Johnny Johanson
b. Dave Jonson, Johnny Johanson,Nancy Johenson, Susan Johnson
c. Johnny Johanson, Nancy Johenson, Susan Johnson, Dave Jonson
d. Johnny Johanson, Dave Jonson, Nancy Johenson, Susan Johnson
5. The letters S, O, A, and P in SOAP format for progress notes, stand for:
a. Source, order, assessment, prognosis
b. Start, objective, align, plan
c. Subjective, objective, assessment, plan
d. Selection, objection, appeal, prognosis
6. Certified mail provides the sender with:
a. Insurance protection
b. An inexpensive way to send valuables
c. Quick delivery
d. Proof of delivery
7. In the chart number "12345.10", the numbers following the "." (decimal) are:
a. Filed last
b. Terminal digits
c. Alphabetical indicators
d. For insurance companies only
8. Which of the following is NOT a "hard copy"?
a. A record printed on paper
b. A faxed copy of a document
c. An unprinted file saved to a computer
d. A typewritten report received in the mail
9. Which reference book is used to check for the correct spelling of drugs?
a. Standard dictionary
b. Physicians Desk Reference
c. Medical Dictionary
d. Current Procedural Terminology
10. How would you properly index the name "Amanda M. Stiles-Duncan" for filing?
a. Stilesduncan, Amanda M.
b. Stiles Duncan, Amanda M.
c. Duncanstiles, Amanda M.
d. Duncan, Amanda M. Stiles
11. Which of the following dates is written correctly for inclusion in the heading of a letter?
a. 5/1/07
b. May 1st, 2007
c. May 1, 2007
d. May 1, ‘07
12. Releasing a record, with regard to filing it, means:
a. removing pins and paper clips
b. deciding where to file a particular item
c. placing a mark indicating that the item is ready for filing
d. arranging papers in filing sequence
13. The "Inside Address" in a typewritten letter would include:
a. The name and address of the person sending the letter
b. The name and address of the person receiving the letter
c. The salutation
d. The body of the letter
14. Annotating incoming letters for physicians can help them by:
a. preventing them from wasting time with "junk" mail sorting
b. drawing their attention to the most important parts of the letters
c. researching the information needed to answer the letter
d. allowing them to see suggested responses
15. The responsibility for ordering supplies in the physician's office rests with:
a. the office manager
b. one designated person
c. the physician
d. whoever has time to complete the task
16. Prescription pads should be placed:
a. on the counters of the examination rooms
b. within the patient's sight
c. in drawers and away from patient's sight and access
d. wherever the physician usually writes prescriptions
17. How often are patients entitled to receive an accounting of disclosures of their PHI without charge?
a. Weekly
b. Monthly
c. Semiannually
d. Annually
18. Which of the following are common sources of incoming calls to the physician's office?
a. Other physicians
b. New patients
c. Laboratories
d. Other physicians, New patients, Laboratories
19. Health insurance designed for military dependents and retired military personnel is:
a. CHAMPVA
b. TRICARE
c. Medicare
d. Medicaid
20. The best method of patient identification is:
a. a birth certificate
b. a state-issued ID card or driver's license
c. a student ID
d. a Social Security card