1. The management of a job-shop operation is concerned about low utilization and efficiencies of 5 out of 6 key work areas. The various department supervisors are warned to improve their respective departments, or face consequences. This action will likely lead to all the following results except

a) Increased WIP inventory

b) Increased total lead times

c) Increased expediting

d) Improved profitability

e) All are likely

2. Lead time for completion of a job is a function of both:

a) Capacity and demand

b) Demand and priority decisions

c) Capacity and priority decisions

d) Capacity and supply decisions

e) None of the above