1 the four steps in redesigning a business for e-commerce, Ask an Expert

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1. The four steps in redesigning a business for E-commerce is to determine if existing CRM can be linked to online transactions, identify the “rules of the business, identify the necessary steps in the customer process, and

A. launch a website

B. establish a channel partner

C. build a business dictionary

D. establish a paypal account

2. The buyer/seller model for E-commerce includes presale, __________, and postsale.

A. order

B. payment

C. distribution

D. promotion

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