1. The EEOC enforces discrimination charges against organizations having at least how many employees?

a. 15

b. 25

c. It depends.

d. 50

2. Cognitive ability tests are excellent predictors of employee performance, but because they almost always result in ________ , they should be used with caution.

a. High costs

b. Adverse impact

c. Misdiagnosis

d. Invasion of privacy issues

3. If scores on the first administration are similar to scores on the second administration, the test is said to have _______.

a.

b. Internal Consistency

c. Temporal Stability

d. Reliability

4. In general, the longer the test, the higher its _______.

a. External Reliability

b. Internal Validity

c. External Validity

d. Internal Reliability

5. The extent to which tests or test items sample the content that they are supposed to measure refers MOST specifically to:

a. Face Validity

b. Criterion Validity

c. Content Validity

d. Construct Validity

6. Which type of rating error does not necessarily rate all employees similarly?

a. Strictness Error

b. Leniency Error

c. Central Tendency Error

d. Halo Error

7. Perhaps the best rater training program is ________.

a. The Cronbach Method

b. BARS Training

c. No rater training programs are effective

d. Frame-of-reference training

8. Whatever the method used, a simulation exercise can only be effective if it _______.

a. Has a high level of face validity

b. Is designed by a trained professional

c. Produced job-related behaviors

d. Simulates actual job conditions

9. What are similarities and differences between competency modeling and traditional job analysis?

10. How can job analysis make staffing more strategic?

11. Why are employee referrals such a valuable recruitment tool?

Clothing retailer Abercrombie & Fitch is notorious for discriminating against people both as customers and as employees. They have been found guilty in court for many offenses, ranging from not hiring minorities to designing stores that cannot accommodate disabled employees and customers.

Abercrombie's CEO has blatantly admitted that they market to cool and attractive people and that hiring people that fit this ideal is crucial to their business model. Do you think Abercrombie & Fitch should be allowed to staff its stores to be consistent with its marketing image? Why or why not? Are there alternative ways that Abercrombie could staff its stores legally and still project a desirable image?