1. The communication structure in which people communicate with the same one or two other people on each side of them, and then those people communicate with the person on the other side of them, is best known as which centralized network structure?

   a. Wheel

   b. Chain

   c. Circle

   d. All channel

2. Highly directive leadership is rarely effective because it is too authoritarian.

   a. True

   b. False

3. The two major outcomes of groups are

   a. interaction and emotional satisfaction.

   b. fulfillment of the goal and member satisfaction.

   c. ultimate productivity and goal fulfillment.

   d. interesting magazines and new knowledge.

4. In the corporation where Nick works, all of the employees work in an arrangement where interaction and communication are encouraged and facilitated. Nick most likely works in which kind of network?

   a. Circle

   b. All-channel

   c. Chain

   d. Wheel

   e. Hierarchical

5. Sharon often looks forward to meeting up with coworkers for lunch in the cafeteria or for coffee in the break room. These informal meetings

   a. decrease feelings of satisfaction.

   b. provide an opportunity to release tension.

   c. create emotional breakdowns when limited.

   d. are not allowed in many companies.

6. Negligent leadership tends to produce

   a. low morale and low task performance.

   b. high satisfaction and high task performance.

   c. low satisfaction and high task performance.

   d. high morale and low independence.