1 the ceo of swiftlink spends one week each month going to, Ask an Expert

Management Studies

1. The CEO of SwiftLink spends one week each month going to sales appointments with various salespeople in the company. In addition to assisting the salespeople with presentations, a likely reason the CEO goes on sales calls is to:

Trade information to customers in exchange for information on competitors

Ensure that the salespeople do not give volume discount pricing

Gather information on customer needs and preferences

Deduct mileage on his vehicle as a way to offset taxes

Undercut the salespeople in underperforming divisions of SwiftLink

2. Which of the following is an activity that would most likely be performed by a customer service representative (CSR)?

Processing employee paperwork

Calling on prospects to sell them the product

Providing telephone support for installation

Reconciling bank statements with accounting records

Delivering supplies to the factory floor

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Operation Management, Management Studies

Category:- Operation Management
Reference No.:- M92524681

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