1. The best organizational design is the one that:

A. Emphasizes formal authority, order, fairness, and efficiency

B. Is centralized, with many rules and procedures, a clear-cut division or labor, narrow spans of control, and formal coordination

C. Emphasizes a vertical structure, hierarchy of authority, and promotion based on competency

D. Achieves a good match between structure and situational contingencies

E. Has narrow spans of control and structures of the pyramid form

2. Which of the following is true of a mechanistic design?

A. It is a horizontal structure with decentralized authority

B. It is characterized by wide spans of control

C. It is characterized by a precise division of labor

D. It is typified by informal means of coordination

E. It is a design with very few rules and procedures

3. Mayer Inc an advertising firm, has a horizontal structure with simple rules and procedures. It achieves targets by having personal means of coordination. The firm values the existence of informal groups and does not believe in division of labor. Which of the following designs is being used by Mayer Inc.?

A. Organic

B. Centralized

C. Bureaucratic

D. Formal

E. Authoritative

4. ______refers to the number of subordinates directly reporting to a manager.

A. Span of control

B. Chain of command

C. Delegation

D. Empowerment

E. Decentralization

5. Which of the following holds true regarding delegation?

A. Authority should have equal responsibility when work is delegated from a supervisor to a subordinate

B. When a supervisor delegates a task, the subordinate should not be given authority regarding performance

C. When done well, empowerment leads to delegation

D. When work is delegated, authority of the subordinate should be higher than the responsibility given by the supervisor

E. Delegation is conducted in order to ensure that employees do not make their own decisions regarding performance of tasks

6. With respect to change strategies, _______ it is more likely to get slower results with high commitment and longer term internalization

A. Rational persuasion strategy

B. Top-down strategy

C. Shared power strategy

D. Force-coercion strategy

E. Authoritarian strategy

7. Which of the following is required for performance appraisal methods to be reliable and valid?

A. They should yield different results over time

B. They should yield different results for different raters

C. They should not measure factors indirectly relevant to job performance, and should consistently yield the same results over time and for different raters

D. They should be biased

E. They should measure all factors directly and indirectly relevant to job performance.