1. The best group composition for a group designed to perform a complex task is:

a. a homogenous group.

b. a group with diverse backgrounds and value systems.

c. a group similar in background and culture.

d. a group of the same gender and race.

2. Internal change forces result from changes in:

a. consumer demands for products.

b. natural resources.

c. organization goals.

d. government regulations.

3. Conflict over goals, task behaviors, and leadership roles can be expected typically in the ____ stage of group development.

a. forming

b. performing

c. norming

d. storming

4. ____ are the rules of behavior developed by group members.

a. Dynamics

b. Skills

c. Objectives

d. Norms

5. A meeting called to announce a new sales program is an example of an information-giving meeting.

True

False