1. Suppose you are making copies of some training materials for your team. You need to make some decisions, such as what type of paper to use or whether to make single- or double-sided copies. Your team likes to involve everyone when making decisions on important matters. What should you do in this case?

1)Wait and bring it up at the next team meeting.
2)Try to contact as many team members as you can before you go ahead.
3)Try to contact at least one other team member before you go ahead.
4)Make the decision on the spot for the team and explain it later if asked.

2. You want to talk to the other members of your team about something important to you. However, you are worried that they might not react well to what you have to say. You should:

1)start by suggesting that the message is from your supervisor or a manager.
2)soften the message by saying up front that you are just stating your opinion, and that you are willing to change your mind.
3)say that you believe your message is important and that you would like the team to listen to your concern.
4)avoid bringing it up, because your concern may not be that important and may likely go away