1. Suggest one key influence that managers within a flat organizational structure may exert on an organization, as opposed to the impact of managers with specialized skills in a heirachical structure.  Provide support for your rationale.

2. Imagine that you are a manager in charge of implementing a significant technology change within an organization. Suggest how most employees are likely to react to the change. Indicate one way in which you would minimize the impact of this reaction to the change management process.  Provide support for your rationale.