1. Strategic issues related to business processes and processes and the value chains are addressed at which organizations level?

A: Corporate Level; B: Business Unit Level; C: Functional Level; D: Strategic Level

2: Which of the following are Porter's three generic strategies?

A: Cost Leadership; B: Differentiation; C: Focus; D: Competitive Advantage

3: Which of the following are the 2 primary methods for obtaining competitive advantage described by Michael Porter?

A: Advantage of bringing new products to the market; B: Cost Advantage; C: Differentiation advantage; D: Value Chain Creation

4: Highly qualified ventors, consultants, and IT departments are the most mportant elements for the successful implemtation of the enterprise technologies? TRUE or FALSE

5: Which of the following is exemplified by customers finding a different way to get the product or service?

A: Customer disloyalty; B: Threat of substitute product or service; C: rivalry among competitors; D: barriers to entry

6: According to Michael Porter, the internet has the effect of lowering overall profitability. TRUE or FALSE

7: A strategic information system is one that attempts to do one or more of the following (select all that apply)

A: help an organization focus on a specific market segment; B: deliver a product or a service at a lower cost; C: enable innovation; D: deliver a product or service that is differentiated

8: The data show that IT has reduced the difference among companies. TRUE or FALSE

9: Which of the following is defined as a series of activities undertaken by the company to produce a product or service?

A: Business process; B: value chain; C: Strategic direction; D: competitive

10: Early research could not draw any connections between IT and profitiability, but later research has shown that the impact can be positive. TRUE or FALSE