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Management Studies

1. Some of the distinct qualities characterize a relationship between an enterprise and a customer. For example, a business relationship is mutual, interactive, iterative, and _________.

Asymmetric

Transactional

Requires a change in behavior for both parties

Loyal

2. The core benefit of Learning Relationship for an enterprise is:

a. Increased product innovation

b. Greater profit margins

c. Greater customer loyalty

d. All of the above which one?

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Operation Management, Management Studies

Category:- Operation Management
Reference No.:- M92025543

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