1. Some GMs believe they can best further their careers by choosing to manage only hotels affiliated with a specific brand (i.e., Hyatt, Westin, Hilton, and so on). Other GMs believe they are most marketable if they have experience man-aging several different hotel brands. Assume you were a hotel owner. Which type of GM do you think would be most valuable to your hotel? Why?

2. MSDSs are a valuable source of safety-related information to workers. It is very common in the United States to see these documents obtained and held for use only in English and Spanish. Increasingly, the hotel industry employs individuals whose native language is neither. Assume that your hotel employs 25 such individuals speaking five different languages. How would you help ensure the safety of these workers with regard to handling chemicals and other toxic materials?

3. For major hotel repairs that cannot be done in-house, some chief engineer prefer to establish a relationship with one major contractor in each area (e.g.,r all the plumbing, heating, and electrical) and then employ that contractor for the.