1. Shine is a clothing manufacturer with home offices in the United Kingdom and the United States, factories in Bangladesh and Indonesia, and distribution hubs in China and Brazil. Which type of departmentalization MOST applies to Shine?

strategic business unit

geographic region

product

matrix

Question 2.2. Brenda is an electrician with Bright Light Home and Business. Into which category of job does she best fit?

semiskilled blue collar

skilled blue collar

semiprofessional

professional

Question 3.3. Employees at the Richards Group thrive because they ______________.

sit in interdisciplinary clusters

make their own schedules

each have their own office

are grouped by department, with people of the same job title

Question 4.4. Management theorist Henry Mintzberg outlined five common parts of an organization's structural configuration: the operating core, the strategic apex, the middle line, ____________________, and _____________________.

support staff; subordinate workers

design analysts; technostructure

top-level managers; subordinate workers

technostructure; support staff

Question 5.5. Which of the following is NOT a tenant of Chester Barnard's acceptance theory?

Authority exists regardless of whether subordinates recognize it.

The nature of authority must be understood by subordinates.

Individuals over whom authority is exerted must be able to comply.

Subordinates must believe their personal interests are met by the use of authority.

Question 6.6. At which of Alfred Chandler's four stages of structural development does product diversification occur?

Stage 1

Stage 2

Stage 3

Stage 4

Question 7.7. Geographic area departmentalization is also known as ___________________ departmentalization.

parallel

differentiated

region-specific

territorial

Question 8.8. What is the first key activity in completing an organization's structure?

developing a product

establishing a market

defining a consumer base

drawing lines of authority

Question 9.9. Which kind of organization is more likely to feature employees who suffer from role ambiguity?

centralized

organic

standardized

mechanistic

Question 10.10. French management authority Henri Fayol described the concept of parity of authority and responsibility, which refers to an authority figure's

obligation to employees

commanding presence

accountability

respectability and honor