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1. Share with the class at least one experience that you had with mediation, negotiation, and conflict management, either on a work related or personal level. Explain.

2. Our lecture this week about IHCM is very informative. How does representing an employer or corporate entity differ from representing a person? How does negotiating against someone representing an entity differ from personal negotiations? Should it matter?

3. Does mediation always lead to compromise by both parties? Give examples of when it should and when it should not.

Operation Management, Management Studies

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