1. Self-rewards, in conjunction with self observation, can be very useful in moving behaviors toward goal attainment only when they are real and not imaginary.

   a. True

   b. False

2. The __________ that are driving organizations of all types and sizes can be found in organization-environment relationships, the organizational life cycle, and the political nature of organizations.

   a. forces for change

   b. change agents

   c. targets of change

   d. instruments of change

   e. techniques of change